Privacy Policy

Personal Information

In general, FrogTape & Shurtape Technologies, LLC collects personal information from you when you voluntarily provide it to us by (1) registering on any of our Web Sites; (2) signing up to enter a promotion, participate in an event or survey, receive newsletters or other literature; (3) making product, project, or service inquiries; and (4) contacting us (including our webmaster, customer service representatives, or other employees) by e-mail or (5) providing other personal information to us in furtherance of our business relationship. In connection with these activities, we may collect personal information from you, including, but not limited to, your name, physical address, e-mail address, age, gender, telephone number, fax number, user name and/or password associated with the use of any of our Web Sites or web portal(s), occupation, company name, name of position within company, whether you are a FrogTape & Shurtape Technologies, LLC customer, your primary field of expertise, the type of product you are seeking, the type of project you are or will be working on, the time frame for starting your project, where you typically shop for paint and coatings products, the number of paint/coatings products you purchased in the past year, how you heard about FrogTape & Shurtape Technologies, LLC, or other information necessary to conduct business with you.

Non-Personal Information

As part of the standard operation of our Web Sites, we may collect/obtain certain non-personal information from you including, but not limited to, your browser type (e.g., Netscape or Internet Explorer), operating system (e.g., Windows or Macintosh), Internet service provider, IP address, web sites visited, and the domain name from which you accessed the Web Sites (e.g., yahoo.com). In addition, we may collect information about your browsing behavior, such as the date and time you visit our Web Sites, the areas or pages of our Web Sites that you visit, the amount of time spent viewing our Web Sites, the number of times you return to our Web Sites, and other click-stream data. We may use cookies to collect this information, which may be combined with your personal information. A cookie is a small text file that may be stored on the hard drive of your computer which enables us to recognize your computer when you return to our Web Sites.

You are always free to decline cookies, but in doing so you may not be able to use certain features on our Web Sites. The "help" segment of the toolbar on most browsers explains how to configure a browser to not accept new cookies, how to have the browser inform a user when they receive a new cookie, and how to erase cookies from a computer's hard drive. We may use web beacons to assist us in understanding how visitors to our Web Sites use such sites and/or to collect information regarding users activities on the web. We may utilize the services of a third party to collect such information for us.

Rate and Review

From time to time, we may utilize a third party (Bazaarvoice, Inc.) to provide users with the ability to submit reviews, comment on or rate goods, products and services on our website. You should be aware that any information you provide during a “Rate and Review” will be published on a publicly facing website. In addition, cookies are used to access information about users’ browsing patterns in order to help us provide services to you. Information collected during a “Rate and Review” is subject to the Bazaarvoice Privacy Policy. Click here for details.

We may use the information we collect from you for any of the following purposes: (1) to facilitate your use of our Web Sites and better understand your needs; (2) to fulfill your requests for information about certain products, services, and projects; (3) to send you information, promotional materials, and offers from our company as well as from our subsidiaries and affiliates; (4) to contact visitors to our Web Sites when necessary; (5) to help address problems with our Web Sites; (6) to administer our Web Sites; (7) to conduct internal reviews of our Web Sites (e.g., to determine the number of visitors to specific pages within the site); (8) to help us better understand visitors' use of our Web Sites; (9) to protect the security or integrity of our Web Sites; (10) to conduct business with you (including obtaining and disclosing credit and billing information); and (10) for such other purposes provided in this Privacy Policy. Non-personal information will be used for these purposes as well to monitor our Web Sites and provide a greater online experience for our visitors.

FrogTape & Shurtape Technologies, LLC may transfer or otherwise disclose information collected from you to the following entities for the following purposes: (1) to FrogTape & Shurtape Technologies, LLC ‘s employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, and suppliers, if the disclosure will enable that entity to perform a business, professional, or technical support function for FrogTape & Shurtape Technologies, LLC (2) to employees, independent contractors, service providers, and suppliers of FrogTape & Shurtape Technologies, LLC to fulfill a product or service request; and (3) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law. In addition and subject to your consent, we may disclose such information to our third party marketing or service providers who may use such information in their business operations or who may contact you with information they feel may be useful to you. By providing information to us, you consent to your receipt from us and/or from any of our third party marketing or service providers of information and data we believe may be of interest to you.

We do not direct our Web Sites to, nor do we knowingly collect any personal information from, children under the age of 13.

Our Web Sites may contain links to other third party Web sites (such as those of our marketing partners), which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these Web sites. Accordingly, we recommend that you review the privacy policy posted on any Web site that you may access through our Web Sites. What happens to your information in the event of unforeseen circumstances? In the event that FrogTape & Shurtape Technologies, LLC or any of its assets are acquired by a third party, personal information acquired by us may be one of the assets transferred.

Privacy laws and guidelines are part of a constantly changing environment. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. We recommend that you revisit this Privacy Policy periodically to ensure that you are aware of our current privacy practices. Your continued use of our services following any changes signifies your acceptance of these changes.

If you would like to access or change any contact information you have provided to us, please contact us at [email protected] How can I contact FrogTape & Shurtape Technologies, LLC? If you have questions or concerns about this Privacy Policy, you can contact us at [email protected]